常见问题

Q&A

打鼾干预是自动的吗?如何设置?
Snoring intervention is automatic? How to set up?

花花卡莎智能床打鼾干预需要进行模式设置
建议在入睡前调成[打鼾干预模式] ,一键运行至角度10位置
10分钟后复位，角度微高可让呼吸更顺畅，不影响伴侣，安睡一整晚。
Flower flower card Sally smart bed snoring intervention mode setting is required
Advice before fall asleep into] [snoring intervention model, a key to run Angle position
Reset after 10 minutes, micro high Angle can make breathing more smooth, does not affect the companion, sleep all night.

智能床安装注意事项
Intelligent bed installation precautions

智能床送货上门，免费安装，电动床均折叠出货方便进电梯搬运等,请放心选用。
Intelligent bed delivery, free installation, electric bed are folded and shipped into the elevator to facilitate handling, etc., please rest assured that the choice.

遥控器上“记忆模式”怎么设置?
How to set the "memory mode" on the remote control?

①调节背部和腿部角度到所需位置。
②长按观影/哺乳/止鼾其中一个键4秒钟，听到哔哔声
就可将原预设角度改为自己喜欢的角度。记忆位置被保存。
①Adjust the back and leg angle to the desired position.
②Long press one of the viewing/nursing/stop snoring keys for 4 seconds and hear the beep
Then the original preset angle can be changed to your preferred angle. The memory position is saved.

智能床是否可以任意调节角度?需要通电吗?用电量多少?
Can the intelligent bed be adjusted to any angle? Does it need to be electrified? How much electricity is used?

智能床可随意调节头腿部角度，头部最高可调至60°腿部最高可调至40。
需插电使用，花花卡莎智能床属低功耗大件，
额定电功率100W,如果一天使用4次，使用耗电量约6.7W，
再加上插电不使用时低功耗约0.21W，
每天只需要约0.012度用电量耗电量非常小。
Intelligent bed can be adjusted at will head and leg angle, the head is adjustable up to 60 ° leg up to 40.
Need to plug in to use, flower Kasa intelligent bed is a low-power consumption, large pieces.
Rated electrical power 100W, if used four times a day, the use of power consumption of about 6.7W.
Plus plugged in when not in use low power consumption of about 0.21W.
Only about 0.012 degrees of power consumption per day, power consumption is very small.

软床床架的质保是多长时间?
How long is the warranty of the soft bed frame?

床架自购买之日起1年内，在非人为情况下，出现如下质量问题：配件不齐、排骨架断裂等，顾客可享受免费保修或更换服务，保修和更换时，顾客需支付运输费。
Bed frame within 1 year from the date of purchase, under non-human circumstances, the following quality problems: accessories are not available, broken ribs, etc., customers can enjoy free warranty or replacement services, warranty and replacement, customers need to pay the transportation costs.

为什么要配套床品?
Why matching bedding?

床垫应该配合质量较好的床护垫/床软垫及床单一起使用,床护垫和床单可以很好保护床垫染上污渍和过度磨损。建议定期更换床护垫和床单，同时在更换时对床势进行必要的清洁。
Mattresses should be used together with good quality bed pads/bed upholstery and sheets, which are good protection against stains and excessive wear and tear. It is recommended that the mattress pad and sheets be replaced regularly and that the bed be cleaned as necessary at the time of replacement.

记忆棉薄垫和枕头的质保是多长时间?
How long is the warranty for memory foam thin cushions and pillows?

薄垫(厚度在10CM以下含10CM):3年
薄垫自购买之日起3年内，非人为情况下出现如下问题:棉芯无法回弹、爆裂、无污脏、无人为损坏等，顾客可以享受免费保修或更换服务。
枕头自购买之日起1年内质保。
Thin pad (thickness below 10CM including 10CM): 3 years
Thin cushion within 3 years from the date of purchase, the following problems under non-human circumstances: cotton core can not rebound, burst, no dirt, no man-made damage, etc., customers can enjoy free warranty or replacement services.
Pillow warranty within 1 year from the date of purchase.

为什么产品要进行通风?
Why should the product be ventilated?

产品在刚拆开包装后可能会有一定的味道,这可能是由于塑料包装面料附着或者材料本身特有的气味混合而成，产品的味道无害并会迅速挥发，故此请在拆开产品包装后保持使用场所的通风干爽，并在至少7天之后再正式使用。
There may be a certain smell after the product is unpacked, which may be due to the plastic packaging fabric attached or the mixture of the unique smell of the material itself, the smell of the product is harmless and will evaporate quickly, so please keep the place of use ventilated and dry after unpacking the product, and at least 7 days before official use.

记忆棉床垫的质保是多长时间?
How long is the warranty of memory foam mattress?

床垫(厚度在10CM以上):质保10年
产品自购买之日起10年内，在非人为情况下，出现以下质量问题:棉芯无法回弹、爆裂、深度大于2CM永久性凹陷的物理缺陷或变开可享受保修或更换，但顾客需支付运输费用。
床垫(厚度在10CM以上):质保10年
产品自购买之日起10年内，在非人为情况下，出现以下质量问题:棉芯无法回弹、爆烈、深度大于2CM永久性凹陷的物理缺陷或变开可享受保修或更换，但顾客需支付运输费用。产品自购买之日起10年内，在非人为情况下，出现以下质量问题:棉芯无法回弹、爆裂深度大于2CM永久性凹陷的物理缺陷或变形可享受保修或更换但顾客需支付运输费用。
Mattress (thickness of 10CM or more): 10 years warranty
The product within 10 years from the date of purchase, under non-human circumstances, the following quality problems: cotton core can not rebound, burst, depth greater than 2CM permanent depression of physical defects or become open to enjoy warranty or replacement, but the customer needs to pay the transportation costs.
Mattress (thickness of 10CM or more): 10 years warranty
The product within 10 years from the date of purchase, in non-human circumstances, the following quality problems: cotton core can not rebound, burst, depth greater than 2CM permanent depression of physical defects or open to enjoy warranty or replacement, but customers need to pay the cost of transportation. Products within 10 years from the date of purchase, in non-human circumstances, the following quality problems: cotton core can not rebound, burst depth greater than 2CM permanent depression of physical defects or deformation can enjoy warranty or replacement but customers need to pay the cost of transportation.
无忧配送安装服务，贴心到家，省心省力
Easy distribution installation services, sweet home, easier then

  • 包长途运输

    The long distance transportation of package

  • 包同城配送

    City package delivery

  • 包调试

    Package debugging

  • 包安装

    Package installation

  • 包售后

    Package after

包搬格服务只限电梯出，如楼栩需人工推运上楼，需收取相应的董运费。 (6格以下免费，5楼以上50元/层，吊装另行按实阳情况收费)
Only for elevator out of package moving grid services, such as LouXu upstairs, you push the need to collect the corresponding freight dong. (under 6, free, 5 floor above 50 yuan/layer, hoisting in real Yang separately charge)

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